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How to Stop a Debt Settlement Contract After Agreement

  • Writer: James Heinz
    James Heinz
  • 2 days ago
  • 8 min read

Are you considering canceling your debt settlement contract but unsure where to start? Terminating a debt settlement agreement can be a difficult process, but understanding your rights and obligations is crucial to avoid costly surprises. 

74% of individuals enrolled in debt settlement programs settle at least one account within 36 months, but only 43% manage to pay 75% or more of their enrolled accounts. This highlights the importance of making well-informed decisions when navigating this process.

This guide will walk you through each step, ensuring you make informed decisions that protect your finances and stay compliant with regulations.

TL;DR

  • Review your contract terms to understand cancellation clauses, fees, and penalties before proceeding.

  • Submit a written notice to your debt settlement company to formally cancel the agreement.

  • Stop automatic bank drafts by notifying both the debt settlement company and your bank.

  • Request refunds for any unused funds held in escrow according to the agreement and applicable laws.

  • Explore alternatives like credit counseling, debt management plans (DMPs), or direct negotiation with creditors to manage debt more effectively.

Steps to Stop a Debt Settlement Contract After Agreement



Steps to Stop a Debt Settlement Contract After Agreement


Canceling a debt settlement contract involves understanding the terms of termination, following the proper procedures, and protecting your financial assets. 

The following steps outline the essential actions you must take to stop the agreement smoothly while avoiding unnecessary fees or complications.

1. Review Your Contract Terms Thoroughly

To avoid complications during cancelation, carefully review the contract’s cancellation clause and any fees or penalties. 

The first step is to examine the cancellation terms. Some contracts allow fee-free cancellations, while others impose penalties or charge early termination fees.

  • Notice Requirements: Ensure you understand the specific notice period required, such as 10 days for some states (e.g., Minnesota).

  • Early Termination Fees: Debt settlement companies typically charge fees ranging from 15% to 25% of the total enrolled debt. For instance, National Debt Relief charges up to 25% of the total debt enrolled, while some states cap fees at 15%.

  • Refund Policies: Contracts may include provisions for refunding any unspent funds held in escrow. Ask the provider for a breakdown of any remaining funds.

Note: Early termination fees are usually calculated based on the total debt enrolled, not the amount settled.

For example, if you enroll $10,000 in debt and settle for $5,000, the fee could be $1,500 to $2,500, even though you only paid $5,000 to creditors

2. Submit a Written Notice of Cancellation

Notifying the company and creditors in writing ensures that your cancellation request is legally valid and traceable. Consumer protection laws typically require written cancellation notices; failure to follow proper procedures may result in complications. 

To properly cancel, follow these steps:

  1. Submit Written Notice: Send a formal letter to your debt settlement company stating your intention to cancel the contract. Include relevant details such as your account number, full name, and the date of cancellation.

  2. Certified Mail: For proof of receipt, use certified mail or another verifiable method to confirm receipt of your notice.

  3. Retain Copies: Keep a copy of the notice for your records, as well as any other related correspondence.

Example:In California, under the Fair Debt Settlement Practices Act, you can cancel the agreement without any penalty. Ensure the notice you send complies with this act to avoid any confusion.

3. Contact Your Debt Settlement Company for Specific Steps

Each debt settlement provider has its own cancellation process. Following the company's instructions is essential to avoid delays or complications. 

U.S. law, including the FTC's Telemarketing Sales Rule, prohibits the collection of fees before a debt is settled. This ensures you aren’t charged upfront for services that haven't been delivered.

Detailed Steps:

  • Request the Process in Writing: Ask for the official cancellation procedure in writing to have a clear record and ensure compliance with regulations.

  • Follow All Steps: Submit the written notice and any required forms or documentation exactly as instructed. Failure to follow the proper procedure could result in delays or penalties.

  • Clarify Fees and Payments: Verify if there are any remaining fees or payment obligations. 

Note: The FTC's Rule states that debt settlement companies can’t charge fees until debts are settled, and any set-aside accounts for fees must be transparent and customer-protected.

4. Stop Automatic Bank Drafts

Revoking authorization for automatic payments is a crucial step in protecting your finances and preventing any further deductions. 

Steps to take:

  1. Notify the Debt Settlement Company: Officially inform them in writing that you’ve revoked authorization for bank drafts.

  2. Contact Your Bank: Notify your bank of the cancellation and request a "stop payment order" to prevent future deductions.

  3. Monitor Your Account: Regularly check your bank statements to ensure no unauthorized transactions occur.

5. Request a Refund of Deposited Funds

You may be entitled to a refund for any unearned funds held in escrow. Consumers are often entitled to refunds for unused funds held in escrow, as per state laws.

Ensure that the company only retains funds for services already rendered, and request an itemized accounting of any fees charged.

  • Request Detailed Accounting: Ask for a detailed breakdown of fees and refunds, ensuring you only pay for services that have been provided.

  • Know Your Rights: If unearned fees remain, request their return per your contract terms and applicable state laws.

  • Consult a Legal Professional: If the company refuses or delays the refund, consider consulting a lawyer for guidance.

6. Be Aware of Potential Fees or Penalties

Contracts often include cancellation fees or penalties. Carefully review your agreement to identify any applicable charges, such as a percentage of the total debt settled or fixed cancellation fees.

  • Review Fees and Penalties: Read the fine print to identify cancellation fees and other charges.

  • Request Refunds for Unused Funds: Ensure the provider refunds unearned fees and amounts held in escrow, as required by law.

7. Contact Your Creditors Directly for Negotiation 

Once your settlement contract is canceled, contact your creditors to renegotiate payment terms and avoid default. 

According to a 2024 Empower survey, 37% of Americans cannot afford an unexpected expense over $400, and nearly a quarter (21%) have no emergency savings at all. This underscores the importance of renegotiating terms to alleviate financial strain and regain control

  • Clarify Total Debt: Verify the exact amounts owed and any additional fees that may have been incurred since your settlement agreement.

  • Negotiate New Terms: Ask for reduced interest rates or more manageable payment plans.

  • Request Hardship Programs: If applicable, inquire about any hardship programs that may reduce your payments temporarily.

8. Consider Alternative Debt Solutions


Consider Alternative Debt Solutions


Explore alternatives such as credit counseling, debt management plans (DMPs), or direct negotiations with creditors. These methods are often more transparent and less costly than debt settlement.

Credit Counseling/DMPs:

Nonprofit credit counseling agencies help lower interest rates, waive fees, and consolidate debt into one monthly payment through a DMP. These agencies may reduce monthly payments by up to 50%. 

However, fees can apply, so research the agency carefully. Services are often provided by organizations like the National Foundation for Credit Counseling (NFCC).

Filing for bankruptcy: 

Bankruptcy, as a last resort, discharges unsecured debts under Chapter 7 or restructures them under Chapter 13 of the U.S. Bankruptcy Code.

  • Chapter 7 (Liquidation): Liquidates non-exempt assets to pay off debts, discharging remaining unsecured debts.

  • Chapter 13 (Reorganization): Creates a 3-5 year repayment plan, with any remaining debt discharged after completion.


Though it significantly impacts credit, bankruptcy offers a fresh start and an opportunity to rebuild finances.

Take Control of Your Debt with Shepherd Outsourcing Services

If you’re overwhelmed by debt, you’re not alone. Recognizing the problem is the first step, but knowing what to do next can be daunting. 


How We Help: We work directly with your creditors to reduce the amount you owe, not just transfer the debt. Whether you’re dealing with medical bills or personal loans, we create a personalized plan tailored to your financial situation and goals.

What We Do for You:

  • Negotiate for You: We handle creditor negotiations, so you don’t deal with aggressive collectors or endless calls.

  • Lower Total Debt: Our goal is to lower your total debt, not just the interest, ensuring your payments make a real impact.

  • Legal Protection: We protect you from lawsuits, wage garnishments, and unfair practices, keeping everything legal and compliant.

  • Guidance Every Step: From your first call to being debt-free, we guide you throughout the process.

You don’t have to face this alone. Let Shepherd Outsourcing Services help you regain control of your finances.

Conclusion

Canceling a debt settlement contract requires understanding your options and following the right steps. Whether negotiating with creditors, using credit counseling, or considering bankruptcy, each approach offers a clear path to financial recovery.

If you’re feeling overwhelmed, Shepherd Outsourcing Services is here to help. We negotiate with creditors, create a personalized plan, and guide you through every step to reduce your debt and avoid legal issues.

Contact us now to take the first step toward financial freedom.

FAQs

1. Can I stop a debt settlement contract once I’ve signed it?

A: Yes, you can cancel a debt settlement contract. It’s important to review the contract’s cancellation terms and follow the required steps to avoid penalties. Some states have consumer protection laws that allow cancellation within a specific time frame.


2. What are the risks of using a debt settlement company?

A: Debt settlement companies often charge high fees and may not settle debts as promised. They can also cause damage to your credit score by reporting settled accounts as “paid less than full balance,” which could affect future credit opportunities.

3. Will debt settlement impact my ability to secure a mortgage?

A: Debt settlement can make it more difficult to qualify for a mortgage, as lenders may see your credit report with negative marks. However, after settling your debt, you can start rebuilding your credit, which can improve your chances of securing a mortgage in the future.

4. How much will I save through debt settlement?

A: The savings from debt settlement vary, but individuals can expect to save 30% to 50% of the total amount of debt through negotiations. However, settlement fees may reduce the amount you ultimately save.

5. How is debt settlement different from debt consolidation?

A: Debt settlement involves negotiating with creditors to reduce the total debt, while debt consolidation combines multiple debts into one loan with a potentially lower interest rate. Consolidation doesn’t reduce your overall debt but makes payments more manageable.

6. What should I do if my debt settlement company is not effective?

A: If your debt settlement company isn’t providing the expected results, you should contact them for clarification and consider other options. You can also consider filing a complaint with the Consumer Financial Protection Bureau (CFPB) or explore alternative solutions such as credit counseling.

7. Can debt settlement affect my tax liabilities?

A: Yes, forgiven debt may be considered taxable income by the IRS. If your debt is settled for less than you owe, you might be required to pay taxes on the forgiven amount. It’s important to consult a tax professional in such cases.

8. Is debt settlement a faster solution than bankruptcy?

A: Debt settlement can be faster than bankruptcy in some cases, as it typically takes 2 to 4 years to settle the debt, whereas bankruptcy can last up to 7 years on your credit report. However, bankruptcy may offer more immediate relief from debt.


 
 
 

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